Nifty Fixes North East – Website Terms of Use and General Terms

Website Terms of Use and General Terms

General website terms for Nifty Fixes NE Ltd trading as Nifty Fixes North East.

Last updated: 19 April 2026

1. About us

This website is operated by Nifty Fixes NE Ltd, trading as Nifty Fixes North East.

Registered company name: Nifty Fixes NE Ltd

Trading name: Nifty Fixes North East

Company number: 16397211 (England and Wales)

Registered office: Office 3 Armadillo Self Storage, 5 Industry Road, Newcastle upon Tyne, United Kingdom, NE6 5XB

Email: hello@niftyfixesne.co.uk

Telephone: 07956 011 072

2. What these terms apply to

These terms govern your access to and use of this website and any information, forms, pages and online tools made available through it.

They do not, by themselves, create a binding contract for a maintenance, electrical, CCTV, gardening or other service visit. Any job-specific contract is governed by the documents that apply to the relevant booking or quotation.

By using this website, you agree to comply with these terms. If you do not agree with them, you should stop using the website.

3. Order of precedence for service work

If you engage us for services, the following documents take priority over these website terms where relevant and where there is any conflict:

  • a signed service contract, work order, purchase order, accepted quotation, estimate or written variation;
  • the published B2C Terms and Conditions for domestic jobs under £500 where no separate signed contract is issued;
  • the published B2B Terms and Conditions for business jobs under £500 where no separate signed contract is issued;
  • our invoice terms and conditions, guarantee wording and any written scope-specific terms; and
  • our privacy policy and cookie policy for data protection and website privacy matters.

For jobs over £500, a separate signed contract may be issued.

4. Website content

We aim to keep the website accurate, useful and up to date, but it is provided for general information only. Service descriptions, examples, response times, package references, guide prices, availability statements and blog content do not amount to a guarantee that a particular service, timescale or price will apply to your situation.

Nothing on this website amounts to legal, compliance, tax, insurance or professional advice. You should take independent advice where that is appropriate.

Guide prices, package examples and service descriptions are subject to change. A written quotation, estimate, contract, work order or invoice takes precedence over website wording.

5. Permitted use and acceptable behaviour

You may use this website for lawful personal or business purposes connected with learning about our services, contacting us, requesting a quote, paying an invoice or reading our published information.

You must not:

  • misuse the website, attempt unauthorised access or interfere with its security;
  • introduce malware, malicious code, bots, scrapers or other harmful material;
  • use the website in a way that could disable, overburden or damage it;
  • copy, reproduce, republish or commercially exploit substantial website content without permission, except where the law clearly allows this; or
  • submit false, misleading, unlawful, defamatory or infringing material through website forms or other contact routes.

6. Intellectual property

Unless stated otherwise, the website design, wording, branding, graphics, logos and original site content are owned by or licensed to Nifty Fixes NE Ltd. Those rights are protected by intellectual property law.

You may view, print or download website pages for your own internal or personal use, but you must not remove branding, claim our content as your own or reuse substantial parts of the site for commercial purposes without permission.

7. Enquiries, forms, photos and user-supplied information

If you contact us through the website, submit a form, upload or send photos, or provide site details, you confirm that the information you give is accurate to the best of your knowledge and that you have the right to provide it.

If you supply photographs, plans, descriptions or instructions relating to a property, you are responsible for ensuring that you have authority to share them and that they do not unlawfully disclose another person's confidential or personal information.

We may use the information you provide to assess scope, prepare quotations, arrange attendance, respond to enquiries and deliver services. How we use personal data is explained in our Privacy Policy.

8. Quotes, bookings and online payments

Submitting an enquiry or receiving a quote does not guarantee acceptance of a job, a booking slot or a fixed price. A booking is confirmed only when we tell you it is confirmed and, where applicable, any required deposit has been received.

The online payments page is intended for the payment of invoices or agreed sums. Third-party payment providers, such as PayPal, may apply their own user terms, privacy notices and technical requirements.

Where work is booked, cancelled, varied or invoiced, the relevant service terms, invoice terms, quotation wording or signed contract will govern that position.

9. Third-party links and tools

The website may contain links to third-party websites, maps, social media pages, payment services or embedded tools. Those third-party services are outside our direct control.

We are not responsible for the content, security, availability or privacy practices of third-party sites or tools. If you choose to use them, you should review their own terms and privacy information.

10. Website availability and changes

We do not guarantee that the website, or any content on it, will always be available, uninterrupted, error-free or compatible with every device or browser. We may suspend, withdraw, restrict, redesign or update any part of the website without notice.

We may also change these terms, the privacy policy, the cookie policy or other published website documents from time to time. The latest version published on the website applies from the date shown on that page.

11. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Subject to that, and to the fullest extent permitted by law, we are not liable for losses that arise only from your use of the website as an information source, including loss caused by website downtime, viruses, inaccuracies, delays or reliance on non-binding website content.

If you are a consumer, these terms do not affect any statutory rights you have under consumer law.

If you are a business user, you should not rely on the website as a substitute for obtaining written confirmation of scope, price, programme, compliance position or contract terms.

12. Privacy, cookies and data protection complaints

Our Privacy Policy explains how we use personal data collected through the website and during service delivery. Our Cookie Policy explains how cookies and similar technologies are used.

If you have a data protection concern, you may contact us using the details published on the website. We aim to provide an accessible route for data protection complaints and to deal with them appropriately. This does not affect your right to complain to the Information Commissioner's Office (ICO).

13. General provisions

If any part of these terms is found to be unlawful, invalid or unenforceable, that part is treated as severed and the remainder continues in force so far as permitted by law.

No delay or failure by us to enforce a right under these terms means that we have waived that right.

14. Governing law and jurisdiction

These terms are governed by the law of England and Wales.

If you are a consumer, you may also benefit from mandatory protections and local jurisdiction rights that the law gives you. If you are a business, the courts of England and Wales shall have exclusive jurisdiction unless we agree otherwise in writing.